Terms and Conditions

All policies are subject to change as we deem necessary.

Animal Representation

We try our best to most accurately represent all our animals in regards to color, gender, size, and health (nip tails, toes, etc). Please keep in mind that the colors of the animals in the pictures may vary for several reasons, including the device you are viewing the animal on, lighting, and the cameras being used to take pictures.

If you have any questions about the representation of an animal please let us know and we will do our best to help you. We do not offer any refunds on animals due to color discrepancies. Please make sure the animal is the one you want before purchase.

Health & Live Arrival Guarantee

Customers must be present when shipments arrive. Failure to be present upon arrival voids the live arrival guarantee. Should there be any problems when your animal arrives you must contact us with pictures no longer than 30 minutes after arrival. 

Animals are guaranteed to arrive healthy, however due to the fragility of live animals we do not offer any further health guarantee. This does not mean you can't contact us if you have a problem. We are always happy to help with any concerns or problems and would prefer you contacted us about one of our animals before you seek the help of others or the internet. We want to see all of our animals happy and healthy.